CANCELLATION POLCY
All cancellations must be submitted by email to [email protected] at least 30 days prior to the conference start date and will be subject to a $50.00 administration fee. No refunds will be given for cancellations made within 30 days of the conference start date; however, you are invited to send a replacement at no extra cost provided that you notify CTIP ([email protected]) of the name substitution. It is the sole responsibility of the delegate to cancel any room reservations made within the hotel. Refunds will not be provided for registrants who fail to attend the conference or a portion of the conference.

PAYMENTS
If payment was not made via Credit Card at the time of registration, please wait to receive an invoice from CTIP Accounting before paying. Payment can be made by cheque or EFT and must be received 30 days prior to the training start date. Credit Card payments are not accepted over the phone after the registration is completed.

EFT Payment:
Direct deposit forms can be emailed to [email protected] to be filled by CTIP Admin.
Include the invoice number on the payment.

Cheques:
Mail to: CTIP 3049 – 34th Street N Lethbridge, AB T1H 7C4